About Us

CommunityConnect HealthPlan brings experience, a stable company and positive results to Southeast Wisconsin to meet BadgerCare Plus members’ needs and help improve their health. Our fresh approach to managing member care makes important connections between members, their providers and community resources so that they can better manage their medical and life issues. We work hard for our members and the providers who serve them.

Knowledge and Stability — and a Strong Sense of Working as a Team

Our parent company runs one of the nation's largest Medicaid managed care groups:

• 17 years of skill meeting the needs of Medicaid members, providers and state agencies that make the rules we follow
• Over 1.7 million members in 10 states
• The stability of a Fortune 50 company
• Awards and honors for actions and quality that stand out in the Medicaid field

Big is only better when you know how to combine strength and stability with a local provider network supported by a solid community presence:

• A large quality network of doctors to help make it easier for members to get appointments and quality care.
• A unique, community-based and customer-centered approach to health care that helps increase access and can help improve the health of our members.
• A local presence in our relationship with Community Advocates, a well-known community-based group that CommunityConnect has teamed up with to help BadgerCare Plus members and our members.

Our Pledge to Members

• We provide programs and tools to help you manage your special health concerns.
• We have built and keep on working to deliver a provider network that provides easy access to high quality care.
• We are in your neighborhood working with Community Advocates, a well-known community group, to help you manage life’s day-to-day issues such as food, shelter and utilities.
• Members have the security of a Medical Home to manage health care.
• Cultural sensitivity is our main concern.
• 24/7 support from health experts.

More Service and Help!

For our members:

• Member Rewards for practicing good health
• Disease management and health education programs to help our member live healthier, such as our:
• Healthy Habits Count with Diabetes program
• Healthy Habits Count with Asthma program
• Future Moms prenatal program
• Get Up and Get Moving! childhood obesity program
• Transportation services
• Large network of providers

For our providers:

• Local staff trained to help providers better serve Medicaid members
• Simple authorization processes
• Electronic billing and fast claims processing
• Health education to members, including the importance of keeping scheduled appointments
• Disease management programs and dedicated care management staff helping your patients optimize their health outcomes

*Healthcare Effectiveness Data and Information Set. HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). Current Procedural Terminology (CPT®).